The Quality Assurance Technician works independently and coordinates essential Quality Assurance / Quality Control functions from raw materials and current Good Manufacturing Practices (cGMPs) verification through finished product release (includes quality control of manufacturing).
Nutiva employees are expected to embrace Nutiva’s four values of Passion, Purity, Community, and Well-Being. These values guide our team in representing Nutiva to our associates, vendors, and customers.
- Perform component or product inspection, sampling, analyses following standard methods and procedures, and approval/release. Incorporate or develop new procedures as needed.
- Evaluate validity of test data received/obtained. Review data for conformance to specifications.
- Record test data, enter data into computer, and generate Certificates of Analyses.
- Maintain equipment, records (logs, documentation, calibration etc.), laboratory area, and retention samples in compliance with codified regulatory guidelines and company procedures (cGLPs, cGMPs, SOPs).
- Maintain adequate inventory levels of laboratory supplies and/or supplies needed for QA activities at contract manufacturing locations (identify, purchase, etc.).
- Develop, adhere to and improve laboratory safety procedures. Independent responsibility for compliance with Laboratory Hazardous Waste Generator (CCR Title 22 66260.10) regulations and Annual State EPA licensure. Generate laboratory safety standard operating procedures, Injury Illness Prevention Plan (California) documentation and other formal laboratory safety documentation as needed.
- Inspection and/or auditing of manufacturing processes, records, or products while emphasizing adherence to cGMP standards. Interpret and enforce Nutiva QA/QC standards to ensure product quality.
- May be involved in experiment design and execution. Analysis shows scientific judgment with few errors/omissions.
- Liaise with outside entities (contract manufacturers, laboratory equipment vendors, etc.).
- QA production line inspection audits / cGMP checks.
- Incoming component (raw materials, packaging, etc.), Work-in-progress (WIP), or finished good (FG) inspection, review, testing, approval, release, rejection and disposition.
- Maintain QA documentation and records – both physical and electronic.
- Sample and maintain QA retention samples.
- Conduct in-house QA analyses including laboratory tests via official methods, sensory (taste/smell), visual, etc. as needed for components, products, complaint resolution, etc.
- Obtain and prepare samples as required for third party laboratory analysis.
- Assume additional responsibilities as assigned.
Position-Specific Skills Required
- Minimum of 3-5 years practical experience in a quality, laboratory or cGMP regulated production environment in 21 CFR regulated industries (i.e., food, dietary supplements, personal care, medical devices, etc.).
- Excellent written and verbal communication, analytical and problem-solving skills.
- Good interpersonal and communication skills in order to function as a member of an interdisciplinary team.
- Excellent organizational skills with accuracy and attention to detail required.
Technical Skills Required
- Familiarity / knowledge of cGMPs, HACCP/food safety, laboratory safety, GFSI/SQF, ISO, National Organic Program and Kosher guidelines a plus.
- Experience working with version-controlled forms, procedures, policies and work flows.
- Proficient with Microsoft Windows or Apple computer operating systems and applications including:
- Microsoft Office Suite (or comparable); word, excel and power point.
- Relational databases and other tools to compile and interpret quantitative data.
- Four-year college degree in a technical/scientific discipline (Food, Physical, or Biological Sciences preferred).
WORK ENVIRONMENT AND PHYSICAL DEMANDS
- Sitting 30%; Walking 30%; Standing 40%.
- Frequently lift and/or move up to 10 lbs. and occasionally lift and/or move up to 25 lbs.
- Exposure to warehouse and manufacturing equipment hazards.
- Some travel required.
EXPECTATIONS & DEVELOPMENT
As a member of the Nutiva team, we expect you to be accountable for your actions, to challenge existing processes and to grow both professionally and personally. This means having the willingness to claim 100% ownership for results, both individually and collectively with others and to “think outside of the box” when it comes to processes, policies, and strategies. It also requires seeking out new knowledge and skills and assisting others in growing similarly.